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Wet Ink Printing is committed to maintaining the
confidentiality of our customers. We do not share, sell, or otherwise disclose
information about our clients to any other party except as required to process
and ship purchases.
Information Collection
Wet Ink Printing is the sole owner of the information
collected on http://www.wetinkprinting.com.
Wet Ink Printing collects information from our users at several different
points on our Web site.
Registration
In order to use WetInkPrinting.com, a user must first
complete the registration form. During registration a user is required to give
a name and email address. We use this information to contact the user about our
services even if they have not placed an order.
Order
We request information from the user on our order form. A
user must provide contact information (such as name, email and shipping
address) and financial information (such as credit card number and expiration
date). This information is used for credit card authorization and to fill
customers orders. If we have trouble processing an order, the information is
used to contact the user.
Cookies
A cookie is a piece of data stored on the user’s computer
tied to information about the user. We use persistent cookies. A persistent
cookie is a small text file stored on the user’s hard drive for an extended
period of time. Persistent cookies can be removed by following Internet browser
help file directions.
Cookies are used by both WetInkPrinting.com and the Wet Ink
Printing order section in order to uniquely identify users, associate user
files with orders, and to enable the shopping basket. Our site cannot be used
with cookies turned off.
Log Files
Like most standard web site servers, we use log files. This
includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and
number of clicks to analyze trends, administer the site, track users’ movement
in the aggregate, and gather broad demographic information for aggregate use.
This data is not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy of
our users we present the option to not receive these types of communications.
If you do not wish to receive future emails, send an email to
remove@WetInkPrinting.com
Newsletter
Customers are automatically subscribed to our newsletter, we
ask for contact information such as name and email address. Out of respect for
our users privacy, we provide a way to opt-out of these communications. If you
do not wish to receive future newsletters, send an email to
remove@WetInkPrinting.com
Customer Service
We communicate with users on a regular basis to provide
requested services. Our production and customer service use both email and
phone information to communicate with customers in regards to issues relating
to in process order.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a
credit card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
Business Transitions
If Wet Ink Printing goes through a business transition, such
as a merger, being acquired by another company, or selling a portion of its
assets, users’ personal information will, in most instances, be part of the
assets transferred. If as a result of the business transition, the users’
personally identifiable information will be used in a manner different from
that stated at the time of collection they will be given choice consistent with
our notification of changes section.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having
their information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has an
‘opt-out’ mechanism so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and
promotional communications may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email us at
remove@WetInkPrinting.com
Links
Our sites may contain links to other sites. Please be aware
that we are not responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the
privacy statements of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this Web site.
Security
Our Web sites take every precaution to protect our users’
information. When users submit sensitive information via the Web site, their
information is protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number and/or social security
number) that information is encrypted and is protected with the best encryption
software in the industry—SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open,
when users are just ‘surfing.’
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user information
off-line. All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need the
information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable
information. Employees must enter their password to gain access to user information.
Finally, the servers that store personally identifiable information are in a
high-security environment at our co-location facility.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we collect, how
we use it, and under what circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy under which the information
was collected.
If, however, we are going to use users’ personally
identifiable information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice as to
whether or not we use their information in this different manner.
If customers have opted out of all communication with the
site, or deleted/deactivated their account, then they will not be contacted,
nor will their personal information be used in this new manner. In addition, if
we make any material changes in our privacy practices that do not affect user
information already stored in our database, we will post a prominent notice on
our Web site notifying users of the change.
Contact Information
If customers have any questions or suggestions regarding our
privacy policy, please contact us at:
Customer
Service
Wet Ink Printing
8332 Secura Way
Santa Fe Springs, CA 90670
562.907.4100
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